Job Description
Due to continued growth, we are looking to add a Group Sales Consultant to our Fareteam Groups Team.
Job Purpose:
From enquiry to quote to ticketing, you will play a vital role handling airline group requests from our extensive customer base in the UK & Ireland. Customer service is as at heart of what we do, and you will be required to deliver a high standard throughout the booking process. Whether it is 10 or 100 passengers, we strive to be as competitive and efficient as possible on all group bookings.
Skills & Experience
To succeed in this role, we require:
- At least 2 years GDS experience, Galileo & Amadeus preferable.
- Ticketing experience whilst not essential would be an advantage.
- Knowledge of airline group booking portals would be desirable.
- Ability to negotiate with airlines to obtain the best routings and competitive fares.
- High standards of customer service.
- An understanding of Airline Group contracts.
- Experience working within tight deadlines and ability to prioritise workflow.
- The ability to work independently and as part of a team.
- Queues for schedule changes / flight disruption.
- High attention to detail.
- Back-office system experience.
Additionally, applicants must have excellent communication and organisational skills, and working knowledge of standard IT packages is also essential.
In return below are some of the fantastic rewards we offer:
- Monday to Friday working hours and no weekends
- Enhance holiday leave entitlement
- Working from home allowance to help support with bills
- Life cover
- Enhanced employer pension contributions Health & wellbeing benefits, allowance towards physical and non-physical memberships, Flu vaccines, home office budget
- Private medical insurance including a wide-reaching health plan worth up to £2000 per employee per annum
- Staff travel perks including FAM trips and supplier events
- Tech purchase plan
- Support funding tuition fees for relevant further education
- Long service rewards and other employee recognition schemes
- Plus, many other employee benefits
This is a remote working position.
Working hours are Monday to Fri 0900 – 1730.
Salary negotiable based on experience.
Work authorisation: United Kingdom (required) Remote working, you must reside in the UK. World Travel Centre is an equal opportunities employer. To apply for this exciting opportunity please return the attached Monitoring form and your CV to careers@selective-travel.co.uk.
